Solutions

J M Gross Consulting
Solutions

On this page:
Tutorials
Keyboard Shortcuts

This page lists helpful hints and tips in the form of custom Tutorials, on some of the basic things we think every computer user should know. Some of the links will download a PDF file . You need Adobe's Free Acrobat Reader to view these files.

We've also included some popular Keyboard Shortcuts. These are listed below the tutorial section.

Windows Basics
Email Basics
Web Design
PC/Internet Security
Productivity (Office Applications)
Miscellaneous

Click on a link to download a tutorial sheet. Feel free to print them out for your records.

Windows Basics

Keyboard	Mouse
Desktop	Starting a Program
Windows XP Shutdown	Windows XP Task Manager
File & Folder Management

Email & Internet Basics

AOL Internet Connection	AOL Email Basics	Email Attachments in AOL Email
Inserting Pictures in AOL Email	Switching Screen Names in AOL
Hotmail	Email Attachments in Hotmail
Outlook Express Basics
PNG USA Internet Connection	PNG USA Email Basics
SBC Yahoo Email Basics	SBC Yahoo Email Attachments
Yahoo Email Basics	Email Attachments in Yahoo Email
Internet Basics

Geocities PageBuilder

PC/Internet Security

Security (General Info)
Ad-Aware (Free)	AVG Antivirus (Free)	Microsoft AntiSpyware (Free)
Spybot Search and Destroy (Free)	Zone Alarm Firewall (Free)

Productivity (Office Applications)

Microsoft Word Basics	Mail Merge (MS Word)	Printing	Saving
WordPad Basics	MS Picture It - Photo Prep.

Miscellaneous

CD Burning - General Information
Copy CD's - Nero Express 6	Copy Files to CD - Nero Express 6
Copy CD's - Roxio 6	Copy Files to CD - Roxio 6
Downloading Digital Photos
ReadPlease Text Reader (Free)

Keyboard Shortcuts:

Popular Shortcuts

Windows 95 (SP1)
Windows 98 Standard
Windows 98 Second Edition
Windows ME
Windows 2000
Windows XP Home
Windows XP Professional

Popular Shortcuts:

Windows System Key Combinations

F1: Help

CTRL+ESC: Open Start menu

ALT+TAB: Switch between open programs

ALT+F4: Quit program

SHIFT+DELETE: Delete item permanently

Windows Program Key Combinations

CTRL+C: Copy

CTRL+X: Cut

CTRL+V: Paste

CTRL+Z: Undo

CTRL+B: Bold

CTRL+U: Underline

CTRL+I: Italic

Questions about a service or product?

Please feel free to contact us with ANY questions. If we can help you, we will!

Telephone & Fax:

330-674-5763

Toll Free:

1-877-564-7677

[1-877-JMGROSS]

Mailing Address:

5754 Township Rd. 351, Millersburg, OH 44654

Email:

info@jmgrossconsulting.com

Or email us at webmaster@jmgrossconsulting.com with questions or comments about this web site.

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